When you use our online services, contact us (such as via telephone, an online contact form or e-mail, etc.), place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter, we may process and collect your personal data. This privacy policy explains which data are collected, how we store and use the data, and what your rights are with regard to your data.
What data do we collect?
When you use our online services, contact us, place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter, we may collect the following data:
Our online services intend to provide information and to collect information only from those over the age of 18. People under the age of 18 are prohibited to provide any information on or through our online services. If we learn that we have collected or received personal information from a child under the age of 18, without verified parental consent, we will delete the information collected. We do not knowingly solicit or collect personal information from or about children under the age of 18, and we do not knowingly market our products or services to children under the age of 18.
How do we collect these data?
The way we collect these data depends on how you use our online services, contact us, place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter. Some data is collected automatically as you interact with our online services. Other data is collected directly from you (such as information you provide for a specific purpose, request, etc.) or with your consent. Where required by law, we will obtain your consent for the collection and processing of your information (such as for the purpose of direct marketing). An overview of all possible ways in which data can be collected is listed below:
Our online services may automatically record certain information through the use of cookies. Unless you adjust your browser settings to refuse the use of cookies, our online services will issue cookies when you are on our website. We may use analytics tools, such as Google Analytics, Hotjar, Facebook cookies, LinkedIn cookies, Google Ads, Microsoft Ads, and/or Microsoft Dynamics, which may use cookies and/or text files that are stored on your computer that allow an analysis of your use of our website. The information generated by these analytics tools may be transmitted to a server of the provider of the respective tool in the United States, where it also may be stored. In case of activation of the IP anonymization, these analytics tools will truncate/anonymize IP addresses within members of the European Union prior to storing.
Why do we collect these data?
It is necessary for us to collect certain data. For example, we cannot contact you unless we have your e-mail address, name, or telephone number, and we need an address to which products can be shipped. In addition, we also collect certain data for marketing purposes. For example, you can subscribe to our newsletter using your e-mail address. An overview of possible reasons we collect your data is listed below:
How long do we store these data?
We store your data only for as long as is necessary for the purposes mentioned in this Privacy Policy, in accordance with reasonable business practices and applicable laws. For example, if you unsubscribe from our newsletter, we no longer need your email address for purposes of the newsletter and your data will be removed from our mailing list.
How do we protect these data?
We take appropriate security measures (such as physical, electronic, and administrative safeguards) to protect any data we collect from unauthorized or inappropriate access. We restrict access to information about you to those workers who need to know the information in order to achieve the purposes mentioned in this Privacy Policy.
What are your rights?
You have the right to know and/or view what data, if any, we have collected and to have it changed, updated, or deleted. You also have the right to withdraw your consent to the processing of your data at any time, but withdrawal of this consent may have consequences for current agreements between you and us. You can exercise these rights by submitting a request via email or phone call:
We do not sell your data to third parties.
If you object to how we handle your data, you also have the right to submit a complaint to the Grievance Officer listed above.
How is your data shared?
Generally, we will not share any data we collect with third parties except as outlined below. For example, we may share your data with authorized business or support partners or third party service providers that, on our behalf, perform certain services, such as processing credit card payments, providing customer support and marketing assistance, performing sales analysis, supporting the functionality of our website, fulfilling your requests, management of contests, promotions and surveys, facilitating payroll, and communicating our newsletter. These third parties will have access to your information to the extent needed in order to perform their services, but the third parties are not permitted to share or use your information for any purposes besides those outlined in this privacy policy. We will never sell your data to a third party for the third party’s marketing use. We shall seek your consent before sharing your personal data with third parties.
Additionally, we may disclose personal information about you:
Our website may contain links to third party websites, such as websites of authorized distributors, sales affiliates, third party service providers, etc. We do not control the content, security, or privacy practices on these sites, and we encourage you to review the privacy policies of each site you visit.
We may use plugins, such as social share buttons or a like button (for example, for social media websites such as Facebook, etc.). Plugins, including their loading, use, and operation, are governed by the third party’s privacy policy.
Does this Privacy Policy ever change?
We reserve the right to modify or supplement this privacy policy. Please check this Privacy Policy periodically to inform yourself of any changes.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |